Interface Description
Click the menu “Home” to enter the corresponding interface, on which you can view plant information, share plants, etc.
- Menu Bar 2. Message center and help 3. Personal center 4. Plant query bar 5. Plant information List 6. Plant operation Bar 7.Feedback
Menu bar
The menu bar displays main function categories of the iSolarCloud. Users can switch to the corresponding interface of different functions and perform related operations.
| Function page | Description | |
| Home | Display plant list. View detailed plant information. Share or delete plants. |
|
| Fault | View fault information of plant devices. | |
| Report | View plant statistics reports (daily report, weekly report, monthly report, annual report and overall report); create self-defined reports. | |
| Curve | View plant power generation curve. | |
| Advanced | Settings | Set initial grid connection parameters of plant devices. |
|---|---|---|
| Firmware update | Upgrade plant software device. | |
| String IV curve scan and diagnosis | Scan component I-V curve, diagnose component working status, and automatically locate faulty components. | |
| Live date | Display the measuring point interface and the curve interface, and the measuring points that the current device does not support. | |
| Alarm subscribe | Set plant plan manner. | |
Only the distributor/installer has the permission of firmware update and string IV curve scan and diagnosis.Message center and help
Message center
You can view the history records of creating plants, sharing plants, upgrading device, and changing installers.
Click “Edit” in the upper right corner, to delete history messages or mark the unread messages as read.
Help
| Item | Description |
|---|---|
| About | Click “About” to view the software version, terms of service, and privacy policy. |
| User manual | Click “User manual” to view the corresponding user manual. |
| Help center | Click “Help center” to view FAQs. |
Personal center
| Item | Description | |
| Me | Profile | Click "Me" to enter the user information interface, on which you can modify nickname and user ID, select country (region), and set time zone. The distributor/installer can view his organization information, but the end user does not have organization information. When the country (region) is set to Brazil or Mexico, the field "Superior Code" must be filled in. |
|---|---|---|
| My Service Provider | You can view service provider information. | |
| Account and security | Click "Account and security" to bind a phone number or email address for retrieving password. In addition, you can change the password and delete account. | |
| Notification | You can determine whether to receive notifications. | |
| General settings | You can switch the language, theme color, background color, radiation unit, and temperature unit. | |
| Background management | If you have the background management permission, click "Background management" to enter the corresponding interface. | |
Plant query bar
Users can search for desired plants by setting corresponding conditions.
Plant information list
Display all plants of the current user and plants shared by others.
Click plant name to enter “Overview” interface by default, where you can view plant information.See the section of “Viewing Plant Information” for more detailed operation.
Click
to reorder the list.
Plant operation bar
You can share and delete plants.
Only the end user can share plants, and the distributor/installer does not have the sharing permission but can receive shared plants.Plant Creation and Viewing
Plant Creation
Click
to enter the corresponding interface by default. For creation process， refer to the section of “Create Plant”。
A single plant can be created.
Plants can be created in batches.
Filter Columns
Click
to check the indexes needed to be checked, such as communication, transient irradiance, PR values, etc.
Viewing Plant Information
1.Click
in the upper-right corner to view the plant list under current the user.
2.Click
in the upper-right corner to view the plant tiles under the current user.
Feedback
Submit feedback
1.Click the icon 
in the lower right corner, to access the “Feedback” interface.
2.Select the product type , plant, device type, and device S/N, fill in problem description, add contact information (optionally), and upload screenshots and files (optionally).
3.Click “Submit” to finish the operation.
My feedback
1.Click the icon in the lower right corner, to access the “Feedback” interface.
2.Click the icon 
in the upper right corner, to access the “My Feedback” interface.
3.Enter the “All” tab by default. Alternatively, change the tab to “Pending”, “Processing”, or “Already Closed” to view corresponding feedback.
4.Perform the following operations if necessary.
- Query feedback
Fill in the problem/work order No., and click the icon 
, to view the corresponding feedback.
- Reply feedback
Select the question to be replied, click “Reply”, fill in your opinions, upload screenshots and files (optionally), and click “Submit”.
- Close problem
Select the problem to be closed, click “Close Problem”, and click “Confirm” on the pop-up window.
