After plugging the inverter into the WiFi or installing the E-Net normally, you are unable to claim the device when using the app to create a plant.

  1. Check whether the WiFi or E-Net indicator display is normal.

  2. Check your home router settings to confirm that the “IP Address Assignment (DHCP)” function is checked. It needs to be checked, or else you will not be able to get on the internet through WiFi or E-Net.

After the app configures the WLAN, you return to other interfaces and are told that there is no available network

After configuring the WLAN, to normally use the monitoring function of the app, you need to disconnect the app from the WLAN signal of the inverter and connect the phone to the home router network or data network.

E-Net indicator status description

Indicator Definition Status Explanation
RUN (blue):
Running indicator, indicates module’s running status		 On: the module is normally connected and is running
Off: the module is abnormally connected and can not work
COM (green):
Communication indicator, indicates connection status of the router		 On: the module is assigned an IP address and successfully connected to the home router
Blinking: the module has not been assigned an IP address and cannot connect to the home router
Off: communication between the module and the inverter is abnormal
NET (yellow):
Network indicator, indicates the server connection or update status		 On: successfully connected to the data server
Blinking: updating sub-equipment
Off: unable to connect to the data server
After completing the configuration of the home router, wait about 10 minutes for E-Net to successfully connect to the data server, and then the NET indicator will be steady on.

WLAN Indicator Status Description

Indicator Definition Status Explanation
RUN (blue):
Running indicator, indicates the running status of the module		 On: the module is running normally
Off: the module is not running normally
COM (green):
Communication indicator, indicates the router’s connection status 		On: successfully connected to the home router
Blinking: trying to connect to the home router
Off: failed to connect to the home router
NET (yellow):
Network indicator, indicates server connection or update status 		On: successfully connected to data server
Blinking:
fast blinking indicates the module is upgrading;
slow blinking indicates the communication with the inverter is interrupted
Off: failed to connect to the data server
After completing the configuration of the home router, wait about 10 minutes for WLAN to successfully connect to the data server, and then the NET indicator will be steady on.

Eye indicator status description (Eye V25, Eye V4, Eye S2, EyeM2)

LED Type Explanation LED Status Status Explanation
RUN:
Running indicator		 indicates whether the module’s own software and hardware are running normally Blinking once per second The module is running normally
Blinking irregularly, steady on or off The module is running abnormally
COM:
Communication indicator		 Indicates whether the communication between the module and the inverter is normal Blinking once per second Normal communication with the inverter
Blinking irregularly, steady on or off Abnormal communication with the inverter
NET:
Network indicator		 Indicates the connection status between the device and the background server On Successful connection to the background server
Off Abnormal communication with the background server

Eye indicator status description(Eye V22、Eye V24)

LED Type Explanation LED Status Status Explanation
Power source indicator Indicates whether the power supply to the equipment is normal On The power supply to the current equipment is normal
Off No power to the current equipment
Communication indicator Indicates the equipment's RS485 serial port communication status Fast blinking (one blink every 0.5 s, five blinks in a row) Normal communication with the inverter
Slow blinking (one blink every 2 s, 5 blinks in a row) Normal communication with the meter
Off No data interaction
Network indicator Indicates equipment's network connection status Blinking Connected to the network
On Data uploaded successfully
Off No data interaction

Logger1000 indicator status description

Indicator (print) LED Color LED Status Status Explanation
Run:
Running indicator		 Red/Green Off No external power supply connected
Slow blinking (Green) Normal running
Slow blinking (Red) Device alarm
On (Red) Logger1000 running fault
4G:
4G indicator*		 Blue Off No data communication
On 4G connected successfully
Slow blinking Data communication in process
WLAN:
WLAN indicator		 Blue Off No data communication
On WiFi connected successfully
Slow blinking Data communication in process

Note: * Only the Logger1000A is equipped with the 4G indicator.

EyeM4 indicator status description

LED Type Explanation LED Status Status Explanation
Run:
Running indicator		 Indicates whether the module’s own software and hardware are running normally Blinking green Normal operation
Blinking red Inverter fault
Off Module power-off
4G:
4G indicator		 Indicates the communication status of the module and the base station On Connected with the based station
Off Not connected with the based station
Blinking Data exchange in process through the 4G channel
WLAN:
WLAN indicator		 Indicates the communication status of the module and the router On Connected to the router
Off Not connected to the router
Blinking Data exchange in process through WLAN

WiNet-S Status of the LED Indicators

Indicator Status Status Explanation
Run Off Not connected to external power supply
Blinking green Normal operation
Steady red Module fault
WLAN Off No data exchange
On WiFi connected successfully
Blinking slowly In data exchange
Blinking quickly In smartConfig mode (factory default mode)
LAN Off No data exchange
Steady green Ethernet connected successfully
Steady green, blinking red In data exchange

文档更新时间: 2021-08-13 17:21   作者：dingyuwan