How to obtain an account?
Registration or account allocation is available.
1) Registration: the owner or distributor/installer can register the account through the iSolarCloud Web or App login page (select the server site as an International website and an European website).
2) Account allocation: the background administrator allocates the account of the distributor/installer. After obtaining the account, the distributor/installer can help the owner to create the plant and generate the owner’s account, which will be transmitted to the owner by text message or email.
What if the user forgets the login password?
Access iSolarCloud Web or App, click on “Forgot Password” on the login page, enter the “Account and Security” interface, enter the mobile phone number or email information according to the prompt, and reset the password after verification.
How to modify the login password?
Access iSolarCloud Web or App, enter the account and password and log in to the system. Use [Account and Security]-[Account Password], click [Modify], enter the original password, new password and confirm the new password as prompted to complete the modification of the login password.
Account cancellation
Please visit the Web or App of iSolarCloud; enter your account and password to login the system; click [I]-[Account & Security]-[Account cancellation], click [Account cancellation]; follow the prompts to cancel account. After your account is cancelled, the system will permanently delete all information relevant to the account, and it is unrecoverable. Please operate cautiously.
